Credit Bureaus

Below is the name, address, phone number and website for each of the major credit bureaus. Though this is easy information to find or look up, we thought it could be helpful. There's also links and information for various options, for example: security freezes, fraud alert and frequently asked questions for each of the credit reporting bureaus.

Credit Bureau Contact Numbers

Below is a table with the addresses and telephone numbers for each of the three credit bureaus.

PLEASE NOTE: It can be quite difficult to speak with a living person using this phone numbers. The best way to speak with a real human is to first get your credit report. You can either use the Annual Credit Report service or order your credit reports and scores using one of the 30 day free trial offers.

Equifax

Experian

TransUnion
P.O. Box 740241
Atlanta, GA 30374
1-800-685-1111		 P.O. Box 2002
Allen, TX 75013
1 888 397 3742		 P.O. Box 1000
Chester, PA 19022
1-800-888-4213

How to Speak to a Human

You can also try to blast through the phone system by using these strategies from GetHuman.com:

Equifax

Experian

TransUnion
  • Dial 866 640-2273
  • At prompt, press 1; then press 5, then .
  • Dial 800 493-1058
  • Say "yes"
  • Enter credit report #
  • Enter social security #
  • Say "yes"
  • Say "agent" then "yes" to confirm at prompts thereafter.
You're going to need a credit report already to make this work.
  • Dial 800 916-8800
  • At prompt, press 3.

How Credit Bureaus Use Your Data:

In case you didn't know it, one permissible purpose is to sell your information to companies looking to send out credit or other offers. It works like this:

  1. A major credit card company - let's say American Express - wants to promote a new credit card.
  2. They contact the credit bureaus and deliver a profile of the kind of person they think will be interested in the new card. The profile might include things like personal income, region or state the person lives in, number of credit cards, credit score, etc.
  3. The credit bureau then searches through their records looking for anyone that matches that profile. If you fit the profile, an offer is mailed to you or someone calls you on the phone at dinner time. It's one of the ways the credit bureaus make money.

You can opt out of this "service" by contacting the credit bureaus. More info on our junkmail opt out page.